Frequently Asked Questions
Are your cleaning technicians insured and bonded?
Yes, all of our cleaning technicians are fully insured and bonded for your peace of mind. We carefully screen our team members to ensure professionalism, reliability, and top-notch service quality.
How long will the cleaning service take?
The duration of the cleaning service depends on various factors such as the size of your space, the level of cleaning required, and any specific requests you may have. We provide estimated cleaning times during the booking process to give you a better idea of what to expect.
What if I need to reschedule or cancel my appointment?
Life happens, and we understand that plans can change. If you need to reschedule or cancel your cleaning appointment, please contact us at least 24 hours in advance to avoid any cancellation fees.
Do you offer any discounts for recurring cleaning services?
Yes, we value our loyal customers! Lucky Locals offers special discounts and promotions for recurring cleaning services.
How do I book a cleaning service with Lucky Locals?
Booking a cleaning service with us is easy! You can visit our website and fill out our booking/quoting form, or simply give us a call at 702-800-0672 to speak with one of our friendly representatives.
What types of cleaning services do you offer?
Lucky Locals offers a comprehensive range of cleaning services including residential cleaning, office cleaning, deep cleaning, post-construction, move-in/move-out cleaning, and special event cleaning.
How do I pay for cleaning services?
We accept various forms of payment, including credit/debit cards or electronic transfers. Payment is typically due at the time of service.
How often should I schedule cleaning for my home?
The frequency of professional cleaning depends on various factors such as the size of your home, the number of occupants, and your lifestyle. Generally, we recommend scheduling a professional cleaning service once a week or bi-weekly for optimal cleanliness and maintenance.
Do I need to be home during the cleaning service?
It’s entirely up to you! Many of our clients prefer to schedule cleaning appointments during times when they’re away to minimize disruptions to their daily routines. However, if you prefer to be present during the cleaning service, we’re happy to accommodate your schedule.
Do I need to provide cleaning supplies and equipment?
No, you don’t need to provide any cleaning supplies or equipment. Our team comes fully equipped with high-quality cleaning products and tools to ensure a thorough and effective cleaning experience.
